I’m a big fan of Twitter and as such, I’m keen to see my clients leverage it’s power and include it in their communication strategy. Below is a presentation from 360 that outlines the common business uses for Twitter. I particularly think that the best use for Twitter in business is customer service because it’s [...]

Cover via Amazon

Charlene Li sparked a bit of controversy by crowdsourcing her Logo using CrowdSPRING. Designers protested that services like CrowdSpring and 99Designs take work away from them and that you can’t get the same level of quality. Charlene’s colleague, Jeremiah Owyang, commented on the controversy on his blog and defended Charlene’s action pointing out [...]

“Semantic, shemantics” says Alan Wilensky in reaction to today’s ReadWriteweb post: Top 10 Semantic Web Products of 2008.  I have to agree with him that these apps just all seem to process existing data in different ways to create a new node in the network rather than to deliver content that is relevant to me [...]

Poster from 30reasons.org*

As political analysts pour over reasons that led the Obama campaign to victory, one fact reveals itself: he better understands the role of the Internet as the predominant medium for reaching and activating the populace.  More than a convenient way to fund raise and present his message in a readable (brochure ware) format, [...]

In my last post “Life | Work: understanding service ecology”, I left you hanging in an attempt to break up my thinking in digestible chunks. To recap: Though it may seem unrelated, my readings on design thinking have helped me shape this idea of an ecological approach to digital communication, especially when I came across [...]