If you are sick of your agency, peers, books and everyone else telling you need to do social media stuff and don’t know where to start. Don’t do anything, just start by checking what people are saying about you.
No need to do a blog, tweet or anything, just start listening to what’s out there. I [...]

My Blackberry user friends have all chuckled when I complain about my iPhone woes, and clearly I’m not the only one (see Apple’s discussion: forum: iPhone 3G Reception Problems? You’re Not Alone and C-NET’s coverage roundup here) . This makes my Blackberry friends happy, turns out their not-so-sexy phone is coming out to be [...]